Case Management

Case Management 2019-07-20T02:52:59+00:00

Expert and Professional Case Management

Healthcare today is more complicated than ever before. Managing multiple physician appointments and hospital systems, numerous diagnoses and medications can be extremely demanding on those responsible for an elder coping with illness and disability.

At Aberdeen, we specialize in the management of situations just like these. By coordinating communication between all providers, prescribers and family members, we are safeguarding your elder’s overall wellness and medical treatment plan.

With decades of professional nursing experience, our team of Nurse Case Managers are expertly prepared to skillfully navigate the healthcare system, creating positive outcomes through our proven strategies in complex problem solving and successful advocacy.

Aberdeen Case Managers:

  • Streamline communication between all medical providers

  • Clarify medical treatment / options for care

  • Direct flow of in-home traffic of multiple providers (VNA / Hospice)

  • Develop an individualized emergency plan of care

  • Recommend home modifications for senior safety

  • Provide professional nursing escort to medical appointments

  • Help with planning for “what’s next”

The Aberdeen Difference:

  • We are experts in the field of senior/elder care

  • Our Professional Nursing Case Managers are Certified Dementia Practitioners and have extensive experience across the entire continuum of elder care

  • We are a local, independent agency, with decades of service to the North Shore and beyond

Aberdeen Home Care was recently awarded the Home Care Alliance of Massachusetts Certificate of Accreditation. Aberdeen is proud to be among the 10% of elite agencies having achieved this distinguished status.

MEET SOME OF OUR CASE MANAGEMENT PROFESSIONALS

Aberdeen’s home care staff are rigorously screened, skilled and committed to the delivery of quality care. Our case management professionals are certified, licensed and experienced.

Nicole Geddes, LPN CDP
Nicole Geddes, LPN CDPCase Manager
With nearly 20 years of nursing experience, Nicole is an expert in patient care. In-depth knowledge of elder care is her specialty. Her gentle manner, kindness, and humor, puts clients and families, immediately at ease.
Ashley Leite, RN BSN
Ashley Leite, RN BSNCase Manager
Ashley joins Aberdeen as Nurse Case Manager after having been on our
Staff in a direct care and nurse on-call role since 2017. Ashley brings her acute care and rehab experience from several local hospitals. A passionate advocate for those in her care, Ashley is the consummate professional as she helps them navigate the complex maze of today’s healthcare. Working seamlessly with clients’ physicians, visiting nurses or Hospice, Ashley is an outstanding communicator, coordinator, and clinician.
Diana Shepherd, RN BSN, CDP
Diana Shepherd, RN BSN, CDPClinical Manager
With nearly 20 years of nursing experience and an extensive background in cardiac critical care, Diana is a pillar of knowledge and skill. She started with Aberdeen as a direct caregiver nurse and quickly became an integral lead on our “rehab team,” providing RN-level care, monitoring, and motivation to clients who may have more acute or complex medical concerns. Diana has been promoted to Aberdeen’s Clinical Manager and is a valued addition to our clinical leadership.

WHAT OUR CLIENTS HAVE TO SAY ABOUT OUR CASE MANAGEMENT SERVICES

I never imagined that we would find non-family members to care for our mother the way Joanne and her team did. Joanne is an ethical, thoughtful and gifted person, and her team reflects those values, which made this difficult transition for us a time of graceful calm and heartfelt support.

L. Crocker Abisalah, Merrimac, MA
A distinct benefit that Aberdeen provides is an RN-level case manager. Joanne worked diligently selecting caregivers to fit well with my parents’ personalities and evolving medical situations. The RN level case management provides for responsive treatment and attentive follow up care. Aberdeen’s capabilities are superior and I can recommend Aberdeen Home Care without reservation to anyone seeking professional, dedicated and competent services.
W. L. Phippen, Wenham, MA

Your skill in the selection and development of a team of caregivers who not only had the skills to care for her physical needs, but also to see her as a whole person whose “mind, body and spirit” need to be cared for, has made this a wonderful experience.

Dr. C. Howe, Ipswich, MA

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